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Careers

Lake Crackenback Resort & Spa is a local employer of choice, we pride ourselves on providing a cohesive and supportive environment for our staff to develop and grow.  The resort prides itself on nurturing talent and endorses learning.  We take every opportunity to foster our staff members’ performance and promote individual career paths.

Below is a list of our current positions vacant.  Expressions of interest are also welcomed by sending your application for consideration to our Human Resources Manager, Karen Hogan karenh@lakecrackenback.com.au.  Your information will remain on file for a period of 3 months.   Should any suitable opportunities present themselves within this time frame we will make contact with you.


Current Jobs Listed Below


Part Time or Contractor Business Development Manager

Lake Crackenback Resort and Spa is located in the Snowy Mountain’s region of NSW and now has an excellent opportunity for an experienced and energetic Business Development Manager to work out of Canberra and become part of our dynamic Sales and Marketing team.

This is a fantastic part time opportunity for an engaging individual or a consultant with an established client base and connections to the Canberra business network. You would require proven experience in hotel conference sales and end to end management of conferences and special events. This position will be based in Canberra, however travel to the resort will be required.

Key role responsibilities and expectations include:

  • Managing sales enquiries ensuring maximum revenue opportunities and profitability is met 
  • Preparation of proposals using up to date knowledge of rates, packages and operational details of the resort
  • Hosting of familiarisations and site inspections with the prospective clients
  • Follow up proposals and negotiate with clients to achieve maximum revenue and profit potential while satisfying guest needs and achieving resort budget guidelines. 
  • Develop and maintain effective relationships with corporate, conference clients and meeting managers. 
  • Submit daily, weekly reports on sales activities, competitor information and new business. 
  • Knowledge of hotel property management systems You will also bring with you excellent presentation and communication skills along with exceptional client relationship skills while representing the Resort to new and/or potential clients, and above all else, pride yourself on ability to manage customer service orientated relationships.

If you are looking for an opportunity to work with one of the Snowy Mountain region's premium destinations and have the experience to fulfil the requirements of the role, please email your application to our Human Resources Manager, Karen Hogan, karenh@lakecrackenback.com.au.


Sales & Marketing Manager

Lake Crackenback Resort & Spa is a year round destination consisting of 4 ½ star chalets, studios and lake view apartments.  This award winning resort is set on 150 acres and is situated in the heart of the NSW Snowy Mountains with dual mountain access, located 15 minutes from both Perisher (on the skitube) and Thredbo (by car).

Our unique property offers an extensive range of activities, including mountain bike and walking tracks, indoor heated lap pool, gym, 9 hole golf course, bike pump and skills track, archery, trampolines, stand up paddles boards, kayaks, canoes and an onsite Spa and Wellness Centre. Two restaurant offerings, conference rooms, together with pristine grounds, presents the perfect location for leisure, family, weddings, conferences and niche market events.

An opportunity now exists for an experienced hands on individual to take up the full time role of Sales and Marketing Manager.

Key responsibilities of the role:

  • Lead sales and marketing team including conference and events and reservations
  • Manage sales and marketing revenue and expenditure budgets
  • Work with outside agencies including advertising, digital, website and PR
  • Manage resort database and communication strategy
  • Manage and communicate statistical reports
  • Market conference, weddings and events business
  • Develop annual tactical campaign across all markets
  • Identify and create packages both for the general and niche markets
  • Construct and present annual sales and marketing plan

To be considered for this position the following requirements need to be meet:

  • Demonstrated extensive hospitality experience with at least 3 years in a similar position in a 4.5 star property
  • Extensive experience in use of current sales and marketing techniques
  • Understanding of Yield Management
  • Strong knowledge of the Australian tourism market and distribution
  • Must have the experience, drive and motivation to succeed in a highly competitive and seasonal marketplace
  • Outstanding communication and leadership skills with a demonstrated ability to build relationships with partners and associates
To be considered for this role, please email your application along with a covering letter outlining your suitability for the role to Karen Hogan, Human Resources Manager karenh@lakecrackenback.com.au.

Visit our website at www.lakecrackenback.com.au and see what we have to offer you.

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Front of House (Restaurant) Manager

A full time year round opportunity now exists for an experienced, hard working and hands on individual to take on the role of Front of House Manager in our fine dinning restaurant working closely with renowned Food and Beverage Manager Greg Pieper and our ‘hatted’ Cuisine team.

The successful applicant must have a minimum of two years experience in a similar role in quality establishments and be able to demonstrate skills in the following core elements of the role:

  • Extensive knowledge of food and wine
  • Exemplary customer service
  • Ability to lead and direct service team
  • Proficiency with staff supervision, training and mentoring programs
  • Experience in facilitating events, weddings and conferences
  • Effective roster writing to budget

This is a career opportunity for an ambitious individual not afraid of hard work to achieve goals, while working in an idyllic mountain environment.  Our resort is growing rapidly and we will be looking for someone who has the talent, loyalty and drive to keep up with our need to move forward and progress in the role.  Due to the nature of the position, working hours outside of normal office hours, including weekends, will be required.

There are many benefits for the successful candidate to access; onsite accommodation could be an option, exposure to celebrities such as Pete Evans, and working day to day with a very dynamic team of passionate people.  If you would like to explore the opportunity of working with a local employer of choice, please email your resume to our HR Manager, Karen Hogan karenh@lakecrackenback.com.au.

Visit our website at www.lakecrackenback.com.au and see what we have to offer you.


Casual Qualified Chef

Lake Crackenback Resort & Spa’s Food and Beverage Department currently has a position vacant to join our growing team, working closely with our renowned Executive Chef Greg Pieper, in the capacity of casual qualified chef.

Hours of work will require nights and weekend work.  If you would like to explore the possibility of working with a local employer of choice, please email your resume to gregp@lakecrackenback.com.au or phone 0407 740 800 between 9am and 5pm.

Visit our website at www.lakecrackenback.com.au and see what we have to offer you.



1650 Alpine Way, Crackenback, NSW 2627 Australia Free Call: 1800 020 524 International: +61 2 6451 3000 Send us an Online Enquiry