cuisine 2
Animal 1
Apartment 6
Resort 22
Summer 4

Guest Reviews

See below for what past guests have said about their experience at Lake Crackenback Resort & Spa. If you would like to add your own review, please use the form at the bottom of the page.

You can also view more reviews on the Resort on Tripadvisor.

Peter commented on 18-Mar-2015

Three night stay. Excellent amenities and some great walks around and near the resort. Enjoyed fantastic meals at both Cuisine and Alpine Larder. Resort staff were friendly and very helpful. The Resort Spa was exceptional.

Titch commented on 13-Mar-2015

My friend & I really liked this resort. We were there to do "The Best of Both Worlds' walk. Great guide, knowledge goes without saying. Great food & very friendly & helpful staff in all areas. Would recommend this to anyone come winter or summer.

Jess commented on 04-Mar-2015

Awesome place to retreat or take in some action on the mountain trails which are in very close proximity. Nice clean, cozy & luxurious rooms.

Lilly commented on 17-Feb-2015

Huge thank you to all the wonderful people at The Team @ Lake Crackenback Resort & Spa who went beyond their duty to make our stay extra special. I had extremely good time and will highly recommend to all my friends and colleagues.

Leah Elliott commented on 28-Jan-2015

Australia Day long weekend was the 3rd time we have stayed at Lake Crackenback. We've had the pleasure of staying in various types of accommodation available, including the 1 bedroom chalet, 2 bedroom lakeside apartments and the 3 bedroom chalet. We have never been disappointed, always receiving friendly service, beautiful rooms, and delicious food and involving ourselves in the various activities available. A pleasure as usual and looking forward to our next weekend away at Lake Crackenback!

Carla commented on 11-Jan-2015

Cracker of a week we had at Lake Crackenback!! The whole family loved it. It was both active and yet relaxing at the same time. Kids loved the free activities and the kangaroos were great! Definitely highly recommended!

Liz & Mike commented on 06-Aug-2014

Excellent service and never dissapointed. From our booking by Amy to check in with Jenny it was a pleasure . Our lovely accomodation is well worth it to have the great team look after us . We have just had another anniversay short stay . If you want cosy and clean accomodation with touches of luxury and great service , this is the place to stay over winter or summer.Thankyou team crackenback - you've done it again !

Kerrie and Norm commented on 06-Jan-2014

We just spent a week at Lake Crackenback and just want to say that we love it in Summer (maybe even more than Winter) - there is so much to do and we all come away so rejuvinated and relaxed. It was so nice to see so many young families enjoying the great outdoors and the beautiful fresh air. The resort is looking better every time we stay and the lovely, friendly staff always make our stay wonderful.

Lin commented on 25-Sep-2013

The 7 of us stayed in the 3 br Lakeview Apartments in August 2013 and every single one of us were blown away by the beautiful scenery and the excellent service provided by every single staff. If you are planning to visit the ski slopes do make use of the ski hire shop located in the resort, I highly recommend it, the staff were so helpful in helping us choose our ski hire and even gave us a discount upon knowing we were also staying there. We hired the chains but didn't have a chance to use it and the kind bloke refunded our money! We also really enjoyed the buffet breakfast provided and also the woodfire place in the apartment, we never felt cold in the apartment at all, even the floors were heated! Would definitely come back next winter and try the chalets. A big thanks to all the staff for providing us a memorable stay. Keep up the good work!

Diana commented on 07-Aug-2012

We stayed here for 3 nights and had a wonderful time. The rooms are just great and the kids had their own room and bathroom. And I need to also commend the staff at the resort, they all provided exceptional service. There is lots to do and both restaurants had excellent food and service.

Mario commented on 03-Jul-2012

I recently stayed here for my partners birthday and we were beyond thrilled with the staff, our studio chalet and the services provided on the resort. Our chalet was amazing and we thought it was worth alot more than we paid. The staff were so friendly and welcoming and we really enjoyed going on Eco Segway tours with Matt who runs activate, we went three times it was so great. This resort rocks every single box! We will definitely be coming back

Tilda commented on 03-Jul-2012

This resort really is spectacular!! We recently stayed for five days in a studio chalet and we couldn't of been more impressed with our accommodation. Beautiful, comfortable and well equipped we never wanted to leave. The cuisine restaurant was exceptional, our only criticism was that the food at Alpine Larder was average too disappointing. We went on the Eco Segway tour which was incredible an so much fun, we went with Matt who runs the tours daily and he made our tour so exciting that we went back two more times. Its really an activity that suits all age groups and confidence levels, I loved slowly driving through the national park and enjoying the scenery while my partner was more excited by how fast the segway could go and how many donuts he could do. Matt catered the tour to what we both wanted. The third time we went back we were taken on the advanced course which was breathtakingly beautiful, we would definitely recommend that every guest take a Segway tour with Matt, you won't be disappointed. Also it's worth taking a bush walk around the resort even when it's snowing it's beyond beautiful and the architecture of the resort doesn't interfere with the national parks natural beauty. We will definitely be staying again and we can't say enough good things about the resort, activities, staff and services.

Sarah commented on 18-Jun-2012

Perfect weekend away, great accommodation, perfect location & food and amazing scenery. We couldn't have asked for a better weekend!!

Andrew F commented on 15-Jun-2012

My wife Bethany and I would like to thank all the staff at Lake Crackenback Resort for their efforts over this (last) weekend. It has been as relaxed as a wedding could ever be and as special as we had wished it to be. All members of staff from reception, to Cuisine to our eco tour adventure guide have been both amazingly helpful and genuinely friendly. Joanne was fantastic. Planning the wedding was so easy – it seemed that all of our requests were no trouble (even if they were!!) and all of her suggestions were spot on. I doubt we will ever stop recommending your wonderful resort to any couples we meet - and I know that our guests will do the same. Once again thank you all! Andrew and Bethany.

Dieter and Emma Zimmermann commented on 05-Jun-2012

We have just arrived home from the most wonderful weekend at your resort. A most picturesque place and what a beautiful Chalet No. 8 Bullocks Drive is, we couldn't fault it. We cannot wait to return next year. Thanks so much, The Zimmermann's.

Lisa Rakaupai commented on 05-Jun-2012

I want to say a big thank you to Sarah Hamer on her excellent customer service and help that she provided me with selecting a chalet for the weekend, the place was exceptional and breathtaking and couldn't have asked for a better weekend without her ongoing help it wouldn't have been such a great success. I think Sarah is a exceptional asset to your team and have recommend your resort to all my friends and will be coming to lake crakenback every year now as I was so impressed with everything . Thank you :)

Natalie Stringer commented on 15-May-2012

My family and I stayed at the resort for a Mothers Day treat in May 2012. It was magical! It is the most beautiful place we have stayed at. The staff were lovely and could not do enough for you to make your stay even more pleasurable. We stayed in a 2 bedroom chalet and it was spectacular. Furnished beautifully with everything you would need for a relaxing stay. Thankyou to everyone at Lake Crackenback Resort, we will definately be back!!

Graham & Annette Lee commented on 23-Apr-2012

A truly wonderful stay. Super comfortable and snug accomodation of the highest quality. Warm welcome by friendly staff and great location. Spectacular setting and it even snowed for us to add to the beauty of our surroundings - snow in early April!!! Thank you so much Matt for the highlight of our stay - fly-fishing class with you. Not only was he extremely helpful and very friendly but so professional in his instruction and he genuinely delighted in sharing his expertise and passion for this sport. And landing the catch of the year with my very first cast must be testament to his great instruction. Actually it was biggest catch in the lake to date - beautiful rainbow trout that was longer than 2!!! dinner plates - 60cm!!. What a catch!!!!. Now so keen to return to do the advanced class. And my wife didn't even mind my absence for the 2 hours as she relaxed in comfort in our lakeview studio mountain chalet. The best short getaway we've had in ages - would love to have stayed longer and can't wait to come back again - soon we hope!

John Waters commented on 05-Feb-2012

Stayed 3 nights for the fly rod shootout. Excellent accommodation and facilities, however what made the stay memorable wash the friendly and helpful staff who worked in all areas. Thanks for making our stay so great, will be back.

Karen Sanecki-Jones commented on 27-Oct-2011

I would like to thank all the staff and in particular Joanne for all their help with our wedding on 5/3/2011. It was an absolutely gorgeous day and I am still receiving compliments from our guests 7 months on - the venue and accommodation were fantastic, service and food excellent and the range of activities and family friendly atmosphere were great.

Jenni Knight commented on 01-Jul-2011

Outstanding Amazing Gorgeous accommodation in the Platinum Studio 14 was way higher than expected for the price we paid. Stayed over the June long weekend. The owner should be congratulated!!  Overall, had a wonderful time and thanks to all at Lake Crackenback Resort !!

Zaneta commented on 17-Jun-2011

An absolutely amazing resort. Will be going again in 2011. Staff and facilities were very accomodating.

Pam Kelly commented on 10-Mar-2011

I would like to sincerely praise the staff for their wonderful attention to detail and effort for my niece's wedding last sunday 6/3/11. The food was superb and I cannot thank the staff enough to have made this wedding so memorable. Special thanks to the marriage celebrant who was just so good. Again many thanks.

Bruce Waterson commented on 31-Jan-2011

We have stayed at Lake Crackenback every Easter since the resort opened (except one year). We travel a bit, but always look forward to our wonderful Easter hols. A very special place for our friends and family

Sharon Chapple commented on 30-Jan-2011

We had a two bedroom unit overlooking the lake. Absolutely beautiful!!! We could not fault the resort and we will be booking again this year and bringing some friends as well.

Anna Mc Cormac, Sydney commented on 20-Oct-2010

We had the most magical, amazing, wedding thanks to the wonderful people at the resort. All of our friends stayed as well from Sydney, and everyone couldn't stop raving about the beauty and high standards. No request was to difficult, the food was delish, our chalet superb, the service.. unforgettable! We were treated like family, and my kids practically cried when we left. Thank you!!

Susannah Harper commented on 11-Oct-2010

We had our wedding here (25th September) and everything was perfect. We're laid back people who like great food and wine so the ceremony on the lake and reception in Cuisine was just what we were after. We'll definitely be back!

Kylie Andrews commented on 08-Oct-2010

My family and I spent a fabulous week at the Lake Crackenback Resort in July. I have to say my expectations were exceeded when we walked into the beautiful chalet, threw our bags down and began to relax immediately. Not only was our accommodation fabulous, the other resort facilities were great to use when we weren’t on the slopes. The grown ups could rest and recover and the kids could still have adventures. Harro’s ski hire went above and beyond the call with a couple of tricky boot problems, (so I know I don’t have to worry next time around, they can take care of us). I’m a fan obviously, and am happy to recommend the place – it’s worth it.

Deb commented on 20-Aug-2010

Thanks for everything.....the event flowed perfectly, and the feedback from the guys was extremely positive especially about the venue and it's location. So a big tick all around, Harro was great, he really knows his stuff and his gear is top class - on a personal note, we'll certainly be back to both Harro's and Lake Crackenback Resort.

Liz Thompson commented on 14-Jun-2010

Fabulous all round, love everything from the close proximity to the ski fields to the delicious buffet brekkies, we have stayed here twice in the apartments, will be returning in two weeks to stay in a chalet for a week, can't wait!!

Trish commented on 07-Jun-2010

It’s hard to know where to start: - location – stunning, food – fabulous and generous, accommodation – wonderfully warm, comfortable and spotlessly clean, service – friendly and professional, definitely on my wish list to do again very soon.

Christopher and Jasmine Wong commented on 20-May-2010

A really excellent resort! We were there for our second honeymoon and totally enjoyed it. Surrounded by beautiful scenery, very luxurious rooms and awesome food! Will definitely visit again for another romantic getaway!

Heather Koch commented on 13-May-2010

Our family and friends had a wonderful weekend at Crackenback for our son's wedding. The venue is fantastic, the accommodation luxurious, service excellent, food terrific and a great range of activities is offered.

Kate, TransACT commented on 07-May-2010

Our conference needs were catered to perfectly. Everything we requested was ready on our arrival and the staff were attentive and only to happy to help. Our conference went off with out a hitch and the relaxed surroundings of the Resort made for a productive and enjoyable experience.

Wayne, TransACT commented on 04-May-2010

Nice apartments with comfy beds, restaurant and bar with great staff, activities, scenery and wildlife. Get some friends together and go! Make sure you order the duo of lamb for dinner!

Peter, TransACT commented on 26-Apr-2010

Great place to escape the city for the night. Relaxed friendly atmosphere.

Graham, TransACT commented on 23-Apr-2010

Beautiful rooms, beautiful scenery, beautiful food, top rate facilities and staff that make you feel welcome, what more could you want?

Michelle, TransACT commented on 22-Apr-2010

I thought the resort was excellent, will consider a visit with my family in the summer. Accommodation was great, liked the size of the apartments.

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1650 Alpine Way, Crackenback, NSW 2627 Australia Free Call: 1800 020 524 International: +61 2 6451 3000 Send us an Online Enquiry