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Before you arrive for your visit to Lake Crackenback Resort & Spa, please take time to review the below as there is information and forms to complete prior to your arrival at the Resort.

CHECK-IN 
You will be required to complete the below digital registration form including a COVID-19 declaration prior to your day of arrival. The completion of the below link is mandatory prior to your arrival. Check in will only be available from 3pm.

REGISTRATION FORM

 

BREAKFAST AND DINNER RESERVATIONS

Please be advised that Cuisine Restaurant is open Thursday, Friday & Saturday evenings and Alpine Larder is offering takeaway only at this time.

Due to Covid regulations, you will be required to sign in using a QR code when you arrive at our dining outlets.

To make a dinner booking and to view opening days for dinner – CLICK HERE

 

ALPINE LARDER

Open for takeaway only at this time.

Alpine Larder does not accept reservations.

 

THE SPA & WELLNESS CENTRE

We highly recommend you book a spa treatment prior to your arrival.

The Day Spa therapists are in treatments for most of the day, so please leave a voicemail and they will return your call as soon as possible.

MAKE A BOOKING

 

ACTIVATE

The complimentary activities include: trampolines, archery, disc golf, golf, tennis, basketball, sculpture trail and low ropes course with suspension bridge, indoor heated pool, gymnasium & sauna. Please note: Mountain bike trails are now closed for winter.

Segway tours are available with a maximum of 8 guests per guided tour and is subject to weather i.e. if it is too wet/cold, the tour will not proceed. All guests are required to be over 35 kilos, fit and healthy to participate. Please call Reception 02 6451 3000, Option 4 to book.

SEGWAY TOURS

 

YOUR RESERVATION
Please call Reception on 02 6451 3000, Option 4 to confirm your reservation, including number of guests, bedding, estimated arrival time and to discuss any information regarding the Resort and it’s surrounds. Please note that some properties are unable to accommodate additional guests, so accurate guest numbers are required.

 

RESORT OPERATIONS
Due to government directives, there will be changes to previous year’s operations, including opening hours which will impact some outlets. For the safety of our staff and guests alike, we will be aiming to reduce, wherever possible, any physical contact. The health and safety of our guests and staff is paramount. From when you check in at the Resort, through the dining outlets, day spa and activities, you will see covid measures in place including increased cleaning regimes, hand sanitiser in all public spaces and social distancing.

The Resort will continue to update with any changes via our website.

RESORT COVID UPDATES

DRIVING IN ALPINE CONDITIONS
On rare occasions in winter, when it snows below the snowline you may require chains for your vehicle. Because the Resort lies outside the Kosciuszko National Park, it is not a legal requirement to carry chains to get to the Resort (unless directed by Live Traffic / Police). If you are planning to travel within the National Park to Perisher, it is law to carry chains (4WD’s exempt generally – check road conditions) during the winter season and a Kosciuszko National Park Pass will be required. Travelling to Thredbo it is recommended by National Parks to carry chains if bad weather. Fees can be paid at the park entry stations on the way to Thredbo or Perisher or at the National Parks Visitor Centre in Jindabyne.
Fees are $29 per vehicle per day for 2021.

NATIONAL PARKS INFORMATION

If you drive a diesel vehicle to the Snowy Mountains in the winter months, keep in mind diesel can freeze. Filling your tank with alpine mix diesel from a service station close to the snowfields (Cooma/Jindabyne), or adding an alpine diesel additive will stop your fuel from freezing. Standard diesel turns to a gel at around minus six degrees celsius. Dual fuel vehicles (LPG/petrol) should switch to petrol before entering alpine areas.

 

WEATHER & ROAD UPDATES

ROAD CONDITIONS

WEATHER REPORTS

For regular snow reports – Tune into local Jindabyne & Cooma radio stations.

 

HARRO’S SKI HIRE

Harro’s will reopen in Winter 2022.

  • OPEN 7.30am – 6.30pm daily

Ph: 6456 1462
Harro’s ski hire is adjacent to the Reception building and is your one-stop chains, ski and snowboard shop for rentals and retail ski gear, clothing, accessories, skis and snowboards & tuning.

 

Thank you for taking the time to read this information, we hope it assists in preparation for your arrival.

We look forward to welcoming you to Lake Crackenback Resort and Spa.

The Team at Lake Crackenback Resort & Spa
1650 Alpine Way, Crackenback NSW 2627
P 02 6451 3000